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Account Suspension, Restriction and Termination

Moris AI Schools explains account restriction, suspension, investigation, termination, appeals, security actions, document fraud, policy breaches and recovery.

01

Introduction and Scope

This Account Suspension, Restriction and Termination Policy forms part of the legal framework governing access to and use of Moris AI Schools websites, accounts, educational programs, applications, counselling, internships, certificates, institutional services and related digital or administrative functions. It applies according to the role and service involved and should be read with the other policies referenced through the Moris AI Schools Legal and Policy Center. Where a user is located in United States, any reference to legal requirements is intended to operate subject to applicable law where those variables form part of this page. Mandatory rights that cannot lawfully be excluded remain unaffected.

02

Purpose and Scope

This section defines the rules for purpose and scope within Moris AI Schools. The rule applies to the extent relevant to students, applicants, parents or guardians where applicable, institutions, educators, counsellors, interns, visitors, service providers and authorised personnel.

Users must provide accurate information, follow published requirements and avoid conduct that could compromise another person, an institution, the Platform or an official record. The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

03

Types of Account Action

Moris AI Schools may use proportionate administrative, technical and contractual controls to administer types of account action. A website action, account status, automated message or technical record does not by itself create admission, enrolment, internship selection, certification, employment, refund or another substantive entitlement unless the applicable written terms and authorised records confirm that entitlement.

The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

04

Temporary Security Restriction

Where information is reviewed for temporary security restriction, access should be limited to authorised personnel and providers with a defined need. Records may be retained where reasonably necessary for service administration, security, fraud prevention, dispute handling, compliance, audit or legal obligations, subject to the requirements that apply in United States.

Moris AI Schools may investigate suspected misuse and may apply proportionate restrictions to protect users, records, systems and legal interests. Serious or repeated violations may lead to suspension or termination. Urgent protective action may be taken before a full review where delay could create security, safety, fraud, legal or integrity risk.

05

Feature Restriction

For users in United States, this section is intended to operate in accordance with applicable law. Mandatory legal rights that cannot lawfully be excluded or restricted remain unaffected. Moris AI Schools may apply additional verification, consent, notice or retention measures where required by the nature of the service or by law.

Moris AI Schools may investigate suspected misuse and may apply proportionate restrictions to protect users, records, systems and legal interests. Serious or repeated violations may lead to suspension or termination. Urgent protective action may be taken before a full review where delay could create security, safety, fraud, legal or integrity risk.

06

Account Suspension

This section defines the rules for account suspension within Moris AI Schools. The rule applies to the extent relevant to students, applicants, parents or guardians where applicable, institutions, educators, counsellors, interns, visitors, service providers and authorised personnel. Users must provide accurate information, follow published requirements and avoid conduct that could compromise another person, an institution, the Platform or an official record.

Moris AI Schools may investigate suspected misuse and may apply proportionate restrictions to protect users, records, systems and legal interests. Serious or repeated violations may lead to suspension or termination. Urgent protective action may be taken before a full review where delay could create security, safety, fraud, legal or integrity risk.

07

Account Termination

Moris AI Schools may use proportionate administrative, technical and contractual controls to administer account termination. A website action, account status, automated message or technical record does not by itself create admission, enrolment, internship selection, certification, employment, refund or another substantive entitlement unless the applicable written terms and authorised records confirm that entitlement.

Moris AI Schools may investigate suspected misuse and may apply proportionate restrictions to protect users, records, systems and legal interests. Serious or repeated violations may lead to suspension or termination. Urgent protective action may be taken before a full review where delay could create security, safety, fraud, legal or integrity risk.

08

Grounds for Action

Where information is reviewed for grounds for action, access should be limited to authorised personnel and providers with a defined need. Records may be retained where reasonably necessary for service administration, security, fraud prevention, dispute handling, compliance, audit or legal obligations, subject to the requirements that apply in United States.

The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

09

False or Fraudulent Documents

For users in United States, this section is intended to operate in accordance with applicable law. Mandatory legal rights that cannot lawfully be excluded or restricted remain unaffected. Moris AI Schools may apply additional verification, consent, notice or retention measures where required by the nature of the service or by law.

Verification may include review of identity, academic, eligibility, guardian, institution or transaction records. Submission of forged, altered, fabricated, borrowed or materially misleading documents may result in rejection, restriction, suspension, termination, loss of eligibility and loss of refund entitlement to the extent permitted by law. Genuine clerical errors may be corrected through the applicable review process.

10

Identity Misrepresentation

This section defines the rules for identity misrepresentation within Moris AI Schools. The rule applies to the extent relevant to students, applicants, parents or guardians where applicable, institutions, educators, counsellors, interns, visitors, service providers and authorised personnel. Users must provide accurate information, follow published requirements and avoid conduct that could compromise another person, an institution, the Platform or an official record.

Verification may include review of identity, academic, eligibility, guardian, institution or transaction records. Submission of forged, altered, fabricated, borrowed or materially misleading documents may result in rejection, restriction, suspension, termination, loss of eligibility and loss of refund entitlement to the extent permitted by law. Genuine clerical errors may be corrected through the applicable review process.

11

Academic Misconduct

Moris AI Schools may use proportionate administrative, technical and contractual controls to administer academic misconduct. A website action, account status, automated message or technical record does not by itself create admission, enrolment, internship selection, certification, employment, refund or another substantive entitlement unless the applicable written terms and authorised records confirm that entitlement.

Moris AI Schools may investigate suspected misuse and may apply proportionate restrictions to protect users, records, systems and legal interests. Serious or repeated violations may lead to suspension or termination. Urgent protective action may be taken before a full review where delay could create security, safety, fraud, legal or integrity risk.

12

Payment and Transaction Abuse

Where information is reviewed for payment and transaction abuse, access should be limited to authorised personnel and providers with a defined need. Records may be retained where reasonably necessary for service administration, security, fraud prevention, dispute handling, compliance, audit or legal obligations, subject to the requirements that apply in United States. Fees and refund rights are governed by the applicable payment and refund terms.

Unless mandatory law requires otherwise, refund requests must be made within seven days of the relevant eligible payment. No refund is due merely because a user changes plans after that period, and refund eligibility may be denied for fraud, forged or misleading documents, impersonation, material misrepresentation, prohibited conduct or other disqualifying violations. Payments made independently to an unauthorised third party are not treated as payments received by Moris AI Schools.

13

Harassment or Unsafe Conduct

For users in United States, this section is intended to operate in accordance with applicable law. Mandatory legal rights that cannot lawfully be excluded or restricted remain unaffected. Moris AI Schools may apply additional verification, consent, notice or retention measures where required by the nature of the service or by law.

Moris AI Schools may investigate suspected misuse and may apply proportionate restrictions to protect users, records, systems and legal interests. Serious or repeated violations may lead to suspension or termination. Urgent protective action may be taken before a full review where delay could create security, safety, fraud, legal or integrity risk.

14

Security Violations

This section defines the rules for security violations within Moris AI Schools. The rule applies to the extent relevant to students, applicants, parents or guardians where applicable, institutions, educators, counsellors, interns, visitors, service providers and authorised personnel.

Users must provide accurate information, follow published requirements and avoid conduct that could compromise another person, an institution, the Platform or an official record. The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

15

Unauthorised Account Sharing

Moris AI Schools may use proportionate administrative, technical and contractual controls to administer unauthorised account sharing. A website action, account status, automated message or technical record does not by itself create admission, enrolment, internship selection, certification, employment, refund or another substantive entitlement unless the applicable written terms and authorised records confirm that entitlement.

The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

16

Institutional Misrepresentation

Where information is reviewed for institutional misrepresentation, access should be limited to authorised personnel and providers with a defined need. Records may be retained where reasonably necessary for service administration, security, fraud prevention, dispute handling, compliance, audit or legal obligations, subject to the requirements that apply in United States.

The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

17

Internship Misconduct

For users in United States, this section is intended to operate in accordance with applicable law. Mandatory legal rights that cannot lawfully be excluded or restricted remain unaffected. Moris AI Schools may apply additional verification, consent, notice or retention measures where required by the nature of the service or by law.

Internship availability, selection, location, mode, stipend status, duration and completion requirements may vary. An application or counselling interaction is not a promise of selection, employment, stipend, placement or certificate. A participant must satisfy the applicable eligibility, conduct, attendance, task and completion requirements, and a host organisation may apply lawful workplace or project rules.

18

Certificate Misuse

This section defines the rules for certificate misuse within Moris AI Schools. The rule applies to the extent relevant to students, applicants, parents or guardians where applicable, institutions, educators, counsellors, interns, visitors, service providers and authorised personnel.

Users must provide accurate information, follow published requirements and avoid conduct that could compromise another person, an institution, the Platform or an official record. A certificate or credential may be issued only when the applicable completion, identity, assessment, attendance, internship or approval requirements are satisfied. Moris AI Schools may withhold, correct, revoke or reissue a credential where an error, fraud, identity mismatch, forged record or material policy violation affects its validity.

19

Investigation Process

Moris AI Schools may use proportionate administrative, technical and contractual controls to administer investigation process. A website action, account status, automated message or technical record does not by itself create admission, enrolment, internship selection, certification, employment, refund or another substantive entitlement unless the applicable written terms and authorised records confirm that entitlement.

The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

20

Evidence and System Records

Where information is reviewed for evidence and system records, access should be limited to authorised personnel and providers with a defined need. Records may be retained where reasonably necessary for service administration, security, fraud prevention, dispute handling, compliance, audit or legal obligations, subject to the requirements that apply in United States.

The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

21

Urgent Protective Action

For users in United States, this section is intended to operate in accordance with applicable law. Mandatory legal rights that cannot lawfully be excluded or restricted remain unaffected.

Moris AI Schools may apply additional verification, consent, notice or retention measures where required by the nature of the service or by law. The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

22

Notice Where Appropriate

This section defines the rules for notice where appropriate within Moris AI Schools. The rule applies to the extent relevant to students, applicants, parents or guardians where applicable, institutions, educators, counsellors, interns, visitors, service providers and authorised personnel.

Users must provide accurate information, follow published requirements and avoid conduct that could compromise another person, an institution, the Platform or an official record. The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

23

Effect on Course Access

Moris AI Schools may use proportionate administrative, technical and contractual controls to administer effect on course access. A website action, account status, automated message or technical record does not by itself create admission, enrolment, internship selection, certification, employment, refund or another substantive entitlement unless the applicable written terms and authorised records confirm that entitlement.

The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

24

Effect on Counselling

Where information is reviewed for effect on counselling, access should be limited to authorised personnel and providers with a defined need. Records may be retained where reasonably necessary for service administration, security, fraud prevention, dispute handling, compliance, audit or legal obligations, subject to the requirements that apply in United States.

The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

25

Effect on Internships

For users in United States, this section is intended to operate in accordance with applicable law. Mandatory legal rights that cannot lawfully be excluded or restricted remain unaffected. Moris AI Schools may apply additional verification, consent, notice or retention measures where required by the nature of the service or by law.

Internship availability, selection, location, mode, stipend status, duration and completion requirements may vary. An application or counselling interaction is not a promise of selection, employment, stipend, placement or certificate. A participant must satisfy the applicable eligibility, conduct, attendance, task and completion requirements, and a host organisation may apply lawful workplace or project rules.

26

Effect on Certificates

This section defines the rules for effect on certificates within Moris AI Schools. The rule applies to the extent relevant to students, applicants, parents or guardians where applicable, institutions, educators, counsellors, interns, visitors, service providers and authorised personnel.

Users must provide accurate information, follow published requirements and avoid conduct that could compromise another person, an institution, the Platform or an official record. A certificate or credential may be issued only when the applicable completion, identity, assessment, attendance, internship or approval requirements are satisfied. Moris AI Schools may withhold, correct, revoke or reissue a credential where an error, fraud, identity mismatch, forged record or material policy violation affects its validity.

27

Effect on Payments and Refunds

Moris AI Schools may use proportionate administrative, technical and contractual controls to administer effect on payments and refunds. A website action, account status, automated message or technical record does not by itself create admission, enrolment, internship selection, certification, employment, refund or another substantive entitlement unless the applicable written terms and authorised records confirm that entitlement. Fees and refund rights are governed by the applicable payment and refund terms.

Unless mandatory law requires otherwise, refund requests must be made within seven days of the relevant eligible payment. No refund is due merely because a user changes plans after that period, and refund eligibility may be denied for fraud, forged or misleading documents, impersonation, material misrepresentation, prohibited conduct or other disqualifying violations. Payments made independently to an unauthorised third party are not treated as payments received by Moris AI Schools.

28

No Refund for Disqualifying Violations

Where information is reviewed for no refund for disqualifying violations, access should be limited to authorised personnel and providers with a defined need. Records may be retained where reasonably necessary for service administration, security, fraud prevention, dispute handling, compliance, audit or legal obligations, subject to the requirements that apply in United States. Fees and refund rights are governed by the applicable payment and refund terms.

Unless mandatory law requires otherwise, refund requests must be made within seven days of the relevant eligible payment. No refund is due merely because a user changes plans after that period, and refund eligibility may be denied for fraud, forged or misleading documents, impersonation, material misrepresentation, prohibited conduct or other disqualifying violations. Payments made independently to an unauthorised third party are not treated as payments received by Moris AI Schools.

29

Data Retention After Action

For users in United States, this section is intended to operate in accordance with applicable law. Mandatory legal rights that cannot lawfully be excluded or restricted remain unaffected.

Moris AI Schools may apply additional verification, consent, notice or retention measures where required by the nature of the service or by law. The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

30

Appeal or Review Request

This section defines the rules for appeal or review request within Moris AI Schools. The rule applies to the extent relevant to students, applicants, parents or guardians where applicable, institutions, educators, counsellors, interns, visitors, service providers and authorised personnel.

Users must provide accurate information, follow published requirements and avoid conduct that could compromise another person, an institution, the Platform or an official record. The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

31

Restoration of Access

Moris AI Schools may use proportionate administrative, technical and contractual controls to administer restoration of access. A website action, account status, automated message or technical record does not by itself create admission, enrolment, internship selection, certification, employment, refund or another substantive entitlement unless the applicable written terms and authorised records confirm that entitlement.

The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

32

Permanent Restrictions

Where information is reviewed for permanent restrictions, access should be limited to authorised personnel and providers with a defined need. Records may be retained where reasonably necessary for service administration, security, fraud prevention, dispute handling, compliance, audit or legal obligations, subject to the requirements that apply in United States.

Moris AI Schools may investigate suspected misuse and may apply proportionate restrictions to protect users, records, systems and legal interests. Serious or repeated violations may lead to suspension or termination. Urgent protective action may be taken before a full review where delay could create security, safety, fraud, legal or integrity risk.

33

Legal and Regulatory Cooperation

For users in United States, this section is intended to operate in accordance with applicable law. Mandatory legal rights that cannot lawfully be excluded or restricted remain unaffected.

Moris AI Schools may apply additional verification, consent, notice or retention measures where required by the nature of the service or by law. The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

34

Policy Updates

This section defines the rules for policy updates within Moris AI Schools. The rule applies to the extent relevant to students, applicants, parents or guardians where applicable, institutions, educators, counsellors, interns, visitors, service providers and authorised personnel.

Users must provide accurate information, follow published requirements and avoid conduct that could compromise another person, an institution, the Platform or an official record. The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

35

Contact and Appeals

Moris AI Schools may use proportionate administrative, technical and contractual controls to administer contact and appeals. A website action, account status, automated message or technical record does not by itself create admission, enrolment, internship selection, certification, employment, refund or another substantive entitlement unless the applicable written terms and authorised records confirm that entitlement.

The applicable rule should be read together with the Privacy Policy, Data Protection and User Rights policy, payment and refund terms, program requirements and any service-specific conditions relevant to the interaction. A more specific written term may govern the particular service where it is consistent with mandatory law.

36

Contact and Legal Administration

Questions about this policy should be submitted through the official Moris AI Schools contact channel applicable to the request. Legal or privacy enquiries may be sent to legal@morismedia.com.

Questions About This Policy?

Our team is happy to explain how it applies to you, your institution or your account.

Every Moris AI Schools policy is part of one connected legal framework. Visit the Legal & Policy Center to see how they fit together, or contact us for help.

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